Confidentiality and Personal Data Processing

Before using our website www.transportapakalpojumi.lv, please carefully read this privacy policy. It has been developed to ensure transparency and protect your rights regarding the processing of personal data. If you do not agree with its terms, please discontinue using the website.

SIA LANGINO LOGISTICS (hereinafter referred to as the "Company") processes your personal data solely within the framework of its activities related to providing logistics services, and in compliance with all the requirements of Regulation (EU) 2016/679 ("GDPR") and the laws of the Republic of Latvia. We strive to ensure the security of your data and provide complete information about how it is processed. Our goal is to guarantee that every aspect of processing meets your expectations and protects your interests.

Contact Information

• Registration number: 50203466801
• VAT number: LV50203466801
• Legal address: Arhitektu iela 1-5, Riga, LV-1050
• Bank: AS Citadele
• Account number: LV32PARX0028331650001 (EUR)
• SWIFT code: PARXLV22
• Email: info@langino.lv
• Phone: +371 22302054

If you have any questions regarding this policy or the processing of your personal data, you can contact us using the details provided. We strive to provide clear and timely answers to all your data-related questions.

Legal Basis and Purposes of Data Processing

The Company processes personal data on the following grounds:

1. Contract conclusion and execution: Processing is necessary for fulfilling obligations to clients, including the organization of transport services and other logistics operations. We ensure that all contract-related data is processed appropriately.
2. Legal obligations: Compliance with the requirements of European Union and Latvian legislation, including tax and accounting obligations.
3. Legitimate interests: Ensuring high-quality services, analyzing client needs, monitoring satisfaction levels, and protecting the Company's interests.
4. Consent of the data subject: Used, for example, for sending marketing materials, conducting surveys, and informing about special offers.

The purposes of data processing include:

1. Organizing and performing logistics operations.
2. Preparing and executing contractual obligations.
3. Maintaining accounting and financial records.
4. Ensuring information security and preventing unauthorized access.
5. Conducting analytics and improving the quality of provided services.
6. Carrying out marketing activities with consent.
7. Complying with regulatory requirements related to data protection.
8. Ensuring secure interaction through the website.

We regularly review data processing purposes to comply with changing legal requirements and client expectations.

Categories of Processed Data

We process only the data necessary to achieve the stated purposes:

• Identification data: name, surname, date of birth, document number.
• Contact data: phone, email, physical address.
• Financial information: bank account details, payment information.
• Electronic identification: IP address, browser information, cookies, and data related to website usage.
• Preference data: information about your interests and interaction with our services.
• Interaction data: records of support service requests, information about participation in marketing campaigns.

We strive to minimize the amount of data collected and ensure its reliable protection.

Transfer of Data to Third Parties

The Company transfers your personal data solely within the scope necessary for fulfilling obligations:

1. For contractual obligations: To logistics partners, IT service providers, accounting, and consulting companies. This includes partners providing transportation, warehousing, and customs clearance services.
2. Within legal obligations: To government authorities and institutions as required by law. We strictly monitor compliance with all regulatory requirements.
3. With your consent: For example, to receive informational mailings or participate in surveys.

We guarantee that your data will not be transferred to third parties outside the European Economic Area (EEA) without your consent, except in cases provided by law. In rare cases where data transfer outside the EEA is necessary, we take additional measures to protect your information.

Data Retention Periods

The retention periods for data depend on their category and purpose of processing:

1. Contractual documentation: Stored for 10 years in accordance with accounting legislation requirements.
2. Marketing data: Processed until you withdraw your consent. After that, we cease processing such data.
3. Data related to legal obligations: Stored for the period established by law, for example, until the end of the tax period.
4. Other data: Retained for as long as necessary to fulfill processing purposes, but no longer than the period specified in the Company's internal policies. This includes data on website activity, which may be stored for up to one year.

We regularly review retention periods to ensure that data is not kept longer than necessary.

Data Subject Rights

We value your right to data protection and ensure that all your rights under GDPR are respected. You may:

1. Request access: Learn what data we process about you and obtain a copy of it. This allows you to stay informed about all aspects of processing.
2. Rectify data: Make changes if the data is inaccurate. We guarantee prompt handling of such requests.
3. Delete data: Request data deletion if processing is no longer necessary. We also ensure data deletion when required by law.
4. Restrict processing: Temporarily suspend the processing of your data. This can be useful in case of disputes about their accuracy.
5. Object to processing: For example, refuse to receive marketing messages. We respect your right to opt out of any type of marketing.
6. Obtain data for transfer: Request your data in a structured format for transfer to another controller. This simplifies switching to another service provider.

To exercise your rights, send a request to info@langino.lv or call +371 22302054. We commit to responding within 30 days. In complex cases, the response time may be extended, but you will be notified accordingly.

Complaints and Policy Changes

If you believe your rights have been violated, you can contact the Latvian Data Protection Inspectorate at Elijas iela 17, Riga, LV-1050, or send a request via email to info@dvi.gov.lv. We recommend contacting us first to resolve any issues.

The Company reserves the right to make changes to this policy to comply with new regulatory requirements. All changes will be promptly published on the website www.transportapakalpojumi.lv. We encourage you to periodically check the policy for updates.

Last update: 12.12.2024

We thank you for your trust and are confident that your data is securely protected. We strive to ensure the highest standards of data processing and are always open to your questions and suggestions.